If the message ‘- CONTENT GENERATED AT RENDERING TIME -‘ appears instead of the usual editor input field when creating texts, for example as a note underneath a support ticket, check the following facts.


  • Transaction SU01 – Has the user defined a language? If not, enter language.
  • Reset personalization of the Assignment Block in the WebUI, in which the notes or texts are displayed in tabular form.
  • Subsequently, log off the user system-wide and then log on again.

The problem should now be fixed in new cases. Old cases (e. g. support tickets which were created or edited before the above mentioned correction) may continue to suffer from the problem.