Osram LIGHTIFY Cloud-Server will be switched off on August 31st 2021

On March 9, 2020, Osram informed Lightify users about the discontinuation of the Lightify Cloud. Here is the exact wording of the announcement and suitable alternatives.

Customer information in exact wording

Dear LIGHTIFY User,

Unfortunately, we have to share some bad news with you today. After five years of service, we have taken the tough decision to shut-off the LIGHTFY cloud servers on August 31st, 2021.

What you need to know now:

You still have plenty of time to react. The LIGHTIFY cloud servers will be available until August 31st, 2021. Only after this date the LIGHTIFY service and support will be discontinued.

This means, that there will be no further updates and a connection to the Amazon and Google voice assistants will not be possible anymore. Compatibility to newer versions of the iOS and Android operating systems can’t also be assured thereafter. However, until then you can use your LIGHTIFY system without limitations.

As the LIGHTIFY System is a cloud-based system, the majority of functions will unfortunately be lost and LIGHTIFY app control will be only very limited. Here you can find an overview of all affected functions.

What you need to do after this period:

To control your smart lights and plugs beyond August 31st, 2021, you need to fully reset your entire system. Afterwards you can simply integrate it into any other ZigBee® compatible system – like other smart lighting or smart home systems with intelligent assistants that are available on the market.

Why is OSRAM switching off the LIGHTIFY cloud servers?

The LIGHTIFY system is meanwhile technically outdated: Its performance (e.g. in respect to reaction times when controlling devices) is significantly lower compared to other systems in the market. Furthermore, the implemented ZigBee® standard is not state of the art anymore (ZigBee® Light Link and ZigBee® Home Automation instead of ZigBee® 3.0) which makes it more and more difficult to ensure compatibility to other smart home systems. The needed investments can unfortunately not be made – especially in regard to the divestment of the general lighting end-consumer business in 2016.

We post updates regularly on our website with updated FAQs.

As always, we will try to answer all your questions which can be addressed via our usual e-mail address lightify@osram.com.

Kind regards
Your LIGHTIFY Team

What are the alternatives to Osram Lightify?

A few years ago, I myself briefly tested Osram Lightify. The prices for lamps and hardware were cheaper than, for example, the top dog Philips Hue, but the usability never convinced me. The app and the cloud were error-prone and only usable with procedural hurdles. The integration into other smart home systems like Alexa, Homematic, ioBroker was partly complicated and after a short test period I switched to Philips Hue.

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The Philips Hue ecosystem will probably benefit most from the end of Osram Lightify solutions, because it is a mature system that can be integrated across the board. All major smart home providers allow the Hue system to be integrated and old Osram hardware can be integrated as well. So if you don’t yet use Philips Hue, you now have a reason to change over so that you can continue to control your lamps via app in future.

If you are sad, I can give you some encouragement: Look forward to working apps and streamlined processes, excellent integration possibilities and a well thought-out system without moments of despair!

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Controller alternatives from other manufacturers:

In this article I have also listed other alternatives: List of Osram Lightify Controller alternatives

Connecting Osram Lightify hardware to Philips Hue Bridge (video)


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